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Data Engineer - Cisco


San Jose, California
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Job Details

Who You’ll Work With 

Digitization, data science, and automation are transforming every business. The Digital Experience and Analytics organization is playing a key role in transforming the sales, partner, and customer experience across Cisco. As part of the Customer Success and Sales function, this group is delivering upon a multi-year vision that digitizes the way Cisco engages with customers and leverages data science to intelligently drive action in an increasingly automated manner. This new organization is a catalyst for change that impacts all parts of Cisco. 

The Customer Success data science team is an incubation hub for a range of initiatives that are changing the sales, partner, and customer experience. The team has been recognized for innovation both internally and through external industry awards. We’re looking for someone who thrives in a fast-paced environment in which they have significant responsibility and autonomy for delivering results and who gets excited about the prospect of significant learning and growth. 

What You’ll Do 

As a member of this dynamic and fast-paced team, you will prepare an easily accessible high performance “big data” environment, with a focus on designing, building, and integrating (incl. ETL) data. You will manage big data for data science activities to drive decision making across the organization. 
Specific responsibilities include: 
• Work closely with data scientists and analysts to design and maintain scalable data models and pipelines 
• Collect, store, process, and analyze huge sets of data in Hadoop 
• Maintain, implement and monitor the data (both structured and unstructured) 
• Integrate data from multiple data sources as per defined architecture practices 
• Automate data transformation and data quality reports 
• Select and integrate Big Data tools and frameworks required to provide requested capabilities 
• Implement ETL processes 
• Build prototype and proof of concepts for selected solutions 
• Work with data scientists to develop a scalable data visualization platform 
• Help data scientists optimize Hive and Spark queries 
• Implement systems for tracking data quality and consistency 
• Perform impact assessment and deep dive analysis in collaboration with stakeholders to ensure data integrity, consistency, usability and completeness 
• Data cleanup and transformation to support the business process as required 
• Guide development teams with expertise in latest technology trends


Who You Are 

Minimum Qualifications 
• Bachelor’s degree or equivalent, plus 4+ years of data design and development experience with large scale distributed systems (Big Data) 
• Strong data analysis skills - ability to identify and analyze complex patterns, perform data integration and identify data quality issues 
• Ability to communicate data requirements clearly to broad audiences 
• Team player with a positive can-do attitude; energetic and proactive 

Desired Skills 
• Deep Experience with Mapreduce/Hadoop/Oracle/Teradata 
• Experience with NoSQL (SAP Hana, Hbase, HDFS, Cassandra or MongoDB) 
• Good exposure and understanding of Apache Spark 
• SQL and Data modeling experience 
• Deep understanding of Query optimization on Hadoop 
• Programming experience in Python, Java, Scala 
• Experience in data visualization using graphs, charts, dashboards 
• Critical thinking and ability to drive conclusions based on data findings 
• Strong written and verbal communication, including technical writing skills 

Why Cisco 
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco.